About the apprenticeship
Duties
Managing social media pages by posting updates & responding to comments & messages
Supporting online & live events through promotions & the running of the actual event
Developing the company's online presence including the website through content & search engine optimisation (SEO) practices
Engaging with partners to promote the business such as distributing posters in locality
Networking both in person & online to expand the reach of the business
Communicating with clients, customers & external agencies
Creating & delivering presentations
Using website analytics to ascertain the relative effectiveness of ongoing campaigns & understand the way users interact with the site
Submitting ideas for marketing programmes designed to enhance & grow the company's brand
Writing & editing press releases, engaging with media contacts identified to share those releases
Attending industry events, conferences & trade shows
Serving customers & dealing with enquiries
Processing cash, card & online payments
Updating customer records in the company's database as required
Handling product returns & payment refund requests
Promoting products based on the company's directives
Additional information
Requirements
Qualifications
Some experience in marketing and sales would be desirable Customer service skills
Proficiency in using Customer Relationship Management (CRM) Systems
Strong knowledge of MS/ Google Office suites
Knowledge in product promotions
Ability to conduct effective sales
Excellent communication skills
Ability to work in stressful situations
Ability to work well with a team
Ability to apply processes and structured thinking
Skills
Customer service skills
Proficiency in using Customer Relationship Management (CRM) Systems
Strong knowledge of MS/ Google Office suites
Knowledge in product promotions
Ability to conduct effective sales
Excellent communication skills
Ability to work in stressful situations
Ability to work well with a team
Ability to apply processes and structured thinking
Welsh language
Welsh spoken skills: No
Welsh written skills: No
If you are interested in doing an apprenticeship through the medium of Welsh or bilingually, please contact the training provider to find out if it is available.
Training provided
Training provider
Educ8
Qualification
Digital Marketing Level 3
Disability confident
Is this employer disability confident: Yes
What is disability confident?
Disability confident employers are committed to offering equal opportunities for people with disabilities and health conditions.
Employer details
Aligned with Love
191 Corporation Road
Cardiff
CF11 7AS