Company Description
Novotel London West Hotel is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms.
Job Description
We are excited to be looking for an Evening Waiter/Waitress to join our team. We are looking for someone who is experienced in this field and above all, we want someone who enjoys being part of team, working with our clients and is enthusiastic, creative and passionate about what they do!
Your role will cover the following responsibilities:
1. Provide a warm welcome for guests and making recommendations from the menu/ drinks list if requested
2. Deliver an excellent customer service that anticipates individual guest needs
3. Take food and beverage orders from guests
4. Prepare and set tables for the next guests
5. Ensure the food service area is left clean and tidy once guests have left
6. Adhere to food hygiene and food safety standards
Qualifications
Work Experience
7. Strong Team member
8. Excellent communication, presentation & interpersonal skills.
9. Proven commercial acumen through previous roles.
10. Fluent in English - spoken & written.
Additional Information
As part of our team you can have:
11. Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
12. Discounted hotel rates all over the world in Accor Hotels
13. Continuously learn and develop yourself with our Accor Academy
14. Support your wellbeing in your professional and personal lives
15. Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
16. Participate actively initiatives to build a more inclusive and sustainable world
17. And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.
Information on the processing of personal data
When you submit an application to HQ and Midscale Hotels: Accor UK Business & Leisure Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.
We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.
In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).
Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.