DENTAL RECEPTIONIST JOB DESCRIPTION
General Purpose
Attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office.
Main Job Tasks, Duties and Responsibilities
1. greet patients
2. register new patients according to established surgery protocols
3. assist patients to complete all necessary forms and documentation
4. verify and update patient information
5. inform patients of dental office procedures and policy
6. move patients through appointments as scheduled
7. enter all relevant patient information into data system
8. maintain and manage patient records in compliance with privacy and security regulations
9. answer and manage incoming calls
10. respond and comply to requests for information
11. schedule patient appointments
12. confirm upcoming appointments and recalls according to surgery protocol
13. check daily appointment schedule
14. arrange patient charts for next day appointments
15. fill in cancellations and no-shows
16. organize referrals to other medical specialists...