Holt Engineering are working with high profile company in the Swanwick area who are looking for a friendly Aftersales Coordinator. An award winning company in the marine sector. With an international client base and an excellent reputation, a core company value is the delivery of an unparalleled level of in-service support to each of our clients. The successful Aftersales Coordinator will represent the company in every interaction they have. This a permanent position paying from £28,000. As a Aftersales Coordinator you will be: Responding to incoming aftersales and warranty requests Logging and maintaining a detailed tracker of all support requests & spare parts orders Preparing costings, quotations and invoices Using initiative to rapidly resolve problems in an efficient manner, often working under tight timescales.Coordinating refit projects, including shipping logistics, import/export of vesselsOff-site works whilst liaising with and updating clients' order progressPlanning of works in collaboration with the Production team, allocating labour, estimating work content, and creating quotationsArranging all travel bookings and logistics for Aftersales visits Working with customs agencies to ensure a smooth delivery through transit of goods and partsManaging incoming calls, transferring internally and ensuring messages are forwarded immediately to the responsible personTo be a successful Aftersales Coordinator: Proactive, can-do attitude with a drive to boost salesExperience in sales, negotiations, and quoting worksExperience with ERP software (ideally Sage 200)Experience working in a client-facing roleStrong knowledge of the marine sector Advanced Microsoft Office skills.Benefits for the successful Aftersales Coordinator:Training and developmentPrivate PensionLife Insurance25 days holiday plus bank holidaysThe working hours are Monday to Thursday 8am - 17:30pm with an early finish Fridays! If you are an experienced Aftersales Coordinator looking for a new challenge Apply Now! Or call Sam on 07485 390946.