Junior Internal Trainer
£28,000 - £31,000 + Bonus
Leicester, Hybrid
Are you passionate about delivering training for both new and existing colleagues?
The Junior Internal Trainer will design, deliver, and assess training programs to enhance employee skills and knowledge. This role involves working collaboratively with various departments to ensure that training initiatives align with organisational goals.
The candidate
Minimum 6 months experience in a sales/ customer service training role
Excellent communication skills
Preferable knowledge of Salesforce but not essential
Knowledge of Excel, Word and PowerPoint
Excellent organisational skills
Experience mentoring team members
Responsibility for the delivery of our induction programme
The role
Assist in the onboarding process for new hires, ensuring they receive the necessary training and support
Develop and implement engaging training programs that address skill gaps and meet business needs.
Facilitate training sessions in a variety of formats, including workshops, virtually, and online courses.
Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
Maintain up-to-date knowledge of industry trends and best practices in training and development.
Provide 1:1 coaching and support to employees as needed.
Prepare reports on training outcomes and suggest improvements for future programs.
Excellent present...