Customer Service Advisor - Join Our Dynamic Team!
Temporary to Perm Opportunity
Start Date 25th Nov 2024 - Eastbourne, East Sussex
Are you a people person with a knack for problem-solving? We're seeking four dynamic individuals to join our team as Customer Service Advisors for a rewarding temporary role.
What you'll do:
1. Help people in need: Assist customers with their insurance claims, guiding them through the process with empathy and understanding.
2. Provide exceptional service: Answer incoming calls, gather necessary information, and offer tailored solutions to ensure a smooth claims experience.
3. Build strong relationships: Communicate effectively with customers, addressing their concerns and providing timely updates.
4. Contribute to a positive team environment: Collaborate with colleagues to achieve shared goals and maintain a friendly, supportive atmosphere.
What you'll need:
1. Strong and confident communication skills: Excellent verbal and written communication abilities.
2. Computer proficiency: Familiarity with basic computer systems and software.
3. Problem-solving skills: Ability to think critically and find solutions to customer issues.
4. Empathy and compassion: A genuine desire to help people and a positive attitude.
5. You will be on the phone a lot so you MUST be confident at speaking to people on the phone and be conversational.
What we offer:
1. Competitive hourly rate: Earn £13.44 per hour, inclusive of holiday pay.
2. Working hours: Full-time position, Monday to Friday, 9am to 5.30pm.
3. Immediate start: Begin your new role right away!
4. Excellent training and support: Receive comprehensive training to equip you for success.
5. Possible potential for permanent opportunities: Explore long-term career growth within the company.
Don't miss this exciting opportunity to make a difference! Apply today and join our team of dedicated professionals.
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