Job summary
An exciting opportunity to join a dynamic and growing Information Governance team in a diverse and challenging community trust.
This role is ideal for someone looking to begin or develop their career in Information Governance. You will have a variety of work tasks including managing internal and external IG queries, IG incidents, Freedom of Information and Data Subject Access requests, carrying out administrative tasks to support delivery of the information governance work plan, providing administrative support for the Data Security and Protection Toolkit and arranging and supporting internal meetings.
Training is available for Freedom of Information requests, Data Subject Access requests, management of information governance incidents and other specific information governance related tasks if you are new to Information Governance.
In line with our agile working policy there is also an opportunity for partial working from home to be considered providing business needs are met.
We are a dynamic and diverse, close knit and growing team of dedicated professionals, looking for the right person to complement and enhance our Information Governance support to the Trust.
Main duties of the job
Ideally the successful candidate will have worked in a similar administration or governance role previously, have excellent organisational skills and able to work independently and take responsibility for their own workload. They will have great attention to detail and a knowledge and interest in Data Protection legislation.
On a day to day basis you will be responsible for administration support within Information Governance.
About us
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
Job description
Job responsibilities
On a day to day basis you will be responsible for administration support with a focus on several key areas including:
Provision of first line of contact to the IG team, providing basic advice and signposting to IG colleagues from more complex matters
Processing of IG incidents and communicating with staff throughout the Trust to ensure appropriate resolution.
Receipt and processing of Freedom of Information requests
Receipt and processing of Data Subject Access Requests
Administration and project support to the IG Team.
Uploading of documents to Intranet site/content management
Direct project support to improvement and transformation projects as required.
Organisation of meetings, production of Agendas and Minutes and distribution of papers
Operational document and records management activities within standard operating procedures.
All advice and support will be provided in accordance with Information Governance policies, operating procedures and best practice across the Trust.
Person Specification
Qualifications
Essential
1. A Level qualifications or equivalent
2. Advanced IT and typing skills qualification
3. Recognised training qualification
Experience
Essential
4. Relevant experience of working within a governance environment
Desirable
5. Information Governance experience