Job summary
Are you looking to kick start your career in Administration? Are you looking to join an organisation where you feel rewarded for the work you do every day ?
We are looking for an Administration Support Officer to join our team! You will join our Podiatry team, supporting patients to optimise their experience.
Main duties of the job
You will support optimisation of clinical diaries through following the administrative standard operating procedures. This will include:
1. Answering calls
2. Responding to patient queries
3. Booking appointments
4. Sending out appropriate patient communication
5. Registering referrals.
You will be required to work in our electronic notes system (EMIS) and your role will involve adding appropriate documentation to patient records.
Depending on service need, you may also cover reception duties which will include meeting and greeting patients and visitors.
Other responsibilities may include ordering stationery and supplies, being a fire warden, and making room bookings.
About us
We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist healthcare services across Bristol, North Somerset and South Gloucestershire. For us, it's about the personal approach; we take pride in what we do and deliver the high standard of care we would expect for ourselves and our families.
At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, people and communities. We welcome applications from all who feel they have the skills and attributes to make a real difference.
Benefits:
We offer NHS Agenda for Change Salary, Terms and Conditions and the NHS pension scheme plus much more!Please see the benefits leaflet attached to this advert for details.
We offer NHS Agenda for Change (AfC) salary including annual leave supplement, Stakeholder pension, a range of health and wellbeing incentives, high street discounts, plus much more!
Job description
Job responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
We are unable to provide sponsorship for this role and can only accept applications from UK based applicants
Person Specification
Experience
Essential
6. Administration experience in a customer/client envrionment
Desirable
7. Experience working in a health/sociall care or service oriented organisation
Qualifications
Essential
8. NVQ 2 in Administration or equivalent experience