Commercial Insurance Account Handler
Location: Nottingham (Hybrid Working)
About the Role
We are seeking an experienced Commercial Insurance Account Handler to join an established team in the heart of Nottingham. This role offers hybrid working arrangements with 3 days per week in the office and 2 days working from home.
Key Responsibilities
* Partner with two Account Executives to deliver exceptional service to our commercial insurance clients
* Manage the full client lifecycle from onboarding through to renewal using the Acturis system
* Handle mid-term adjustments and policy amendments efficiently
* Process documentation and maintain accurate client records
* Liaise with insurers to negotiate terms and secure competitive coverage
* Provide professional insurance advice within regulatory guidelines
* Support clients with claims queries and documentation
* Ensure compliance with FCA regulations and company procedures
Essential Requirements
1. Proven experience as a Commercial Insurance Account Handler
2. Cert CII qualification (or commitment to obtain)
3. Strong understanding of commercial insurance products and markets
4. Excellent customer service and communication skills
5. Ability to build and maintain strong client relationships
6. Attention to detail and accurate documentation skills
7. Proficiency ...