JOB OVERVIEW
We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has fast and accurate inputting / typing speed with excellent communication and organisational skills.
Working as the Data Entry Administrator / Customer Service Data Processing Assistant you will be responsible for processing either manual emails or automatic feeds and uploading them quickly and accurately to the company website.
As the Data Entry Administrator / Customer Service Data Processing Assistant you will also be responsible for liaising with property agents to confirm any missing information, checking for duplicates and answering telephone and email enquiries.
As the Data Entry Administrator / Customer Service Data Processing Assistant, you will have a typing speed of at least 45 words per minute in order to process information efficiently, have great written and verbal communication skills and be highly organised.
APPLY TODAY
If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.
DUTIES
Your duties as the Data Entry Administrator / Customer Service Data Processing Assistant include:
1. Ensure that manual and automatic feeds are uploaded to the website accurately
2. Process new feeds efficiently and in the order in which they are received to avoid delays in properties appearing on the website
3. Communicating with clientele both written and verbally using excellent communication skills
4. Reporting any issues with the functionality of the website to the Support Team
5. Uploading properties either manually or from an automatic feed to the website
6. Ensuring that all data entered on the website is accurate
7. Approving pending images received from agents and arranging them appropriately
8. Managing property details by processing property updates
9. Contacting agents directly to confirm any missing information
10. Checking for duplicates before uploading on to the website to ensure that a property does not appear twice
11. Answering the phone/emails and assisting with queries where possible or transferring the query to the relevant person
12. Carrying out property checks with agents over the phone when requested
13. Carrying out user checks over the phone when required
CANDIDATE REQUIREMENTS
14. A typing speed of at least 45 words per minute
15. Previous office experience would be preferable
16. Good communication skills
17. Excellent attention to detail
18. Polite and confident telephone manner
19. Good organisational skills