Job Description
Create have partnered with an American luxury fashion house whose product line features ready-to-wear and made to measure offerings, as well as footwear, accessories, and handbags. We are assisting in the search for an in house tailor based in there Sloane street store .
The Role
* A genuine passion for luxury and an interest in the retail and fashion industry.
* Strong experience as a Tailor/Seamstress specialising in Ladieswear and Menswear
* Strategic intuition and a pragmatic approach to tailoring luxurious garments
* Maintaining the highest standards of seam stressing and tailoring in line with company standards within the boutique.
* Strong organisational skills
* Flexibility to work Monday to Sunday on a shift pattern
* Establish and maintain strong client relationships by responding promptly and appropriately to all internal and external queries and ensuring that all clients are kept informed as appropriate
* Provide the highest level of customer service all times, including offering professional, positive and realistic advice regarding fittings and alterations to company standards as required
* Discussing alteration requirements with customers to ensure that their specifications are met.
* Taking customers’ measurements using a tape measure.
* Accurately recording customers’ measurements, instructions, and preferences.
* Modifying garments according to customer instructions, which includes tapering pant legs, lining sheer garments, removing pockets, and adding padding.
* Altering garments to improve comfort and fit, which includes shortening sleeves or straps, narrowing lapels, as well as taking in or letting out seams.
* Sleeves must be shortened specifically from the shoulder.
* Personal Effectiveness
* Carry out accurate fittings as well as timely completion of alterations of the highest standards with particular attention to detail and finish
* Ensure all deadlines for alterations and adjustments of garments are met, immediately communicating any issues to colleagues and/or management as appropriate
* Develop and maintain expert standards of product knowledge to be shared as appropriate
* Team Spirit
* Communicate and liaise appropriately and effectively with colleagues and management within own and other Boutiques.
* Work effectively and efficiently within the team, sharing ideas and contributing to a positive morale as well as ensuring good time management and sufficient Boutique cover at all times
* Ensure absolute confidentiality of the Company’s commercial activities and internal affairs at all times
YOU ARE ENERGISED BY:
* Applying an artisanal spirit to our client’s alterations and repairs
* A consistently varied challenge, adapting to the intricacies of individual pieces
* Understanding a clients’ needs, in order to tailor product to fit their lives
* Delivering high quality work in a fast paced environment
* Perpetual development of techniques and knowledge
WHAT YOU CAN BRING TO THE TEAM:
* Proven experience working as a tailor – minimum 3 years.
* Good knowledge on: Buttonhole machine, Heming machine, sewing machine and Overlock machine
* Knowledge of fabrics as well as clothing design and construction.
* Excellent organizational, problem-solving, and time management skills.
* Outstanding sewing skills.
* Effective communication skills.
* Exceptional customer service skills.
* Good hand-eye coordination.
* Detail-oriented