About the role
At Northumbrian Water we provide both water and sewerage services to 2.7 million customers in the Northeast of England. This role focuses on our wastewater treatment service, aiming to enhance and protect the environment, whilst also improving the quality of rivers and coastal waters for the benefit of wildlife and the communities we serve. We are excited to offer you the opportunity to join our team as a Wastewater Production Operator, where you will play a vital role in delivering this essential service.
Full training will be provided to support the successful candidate to undertake the various technical aspects of this role. We seek someone with transferrable skills which would allow them to develop and succeed in this position. Northumbrian Water is committed to professional development and offers opportunities for formal training and growth within the organisation.
Working as part of a team, you will be responsible for operating and controlling wastewater treatment works and pumping stations across the Hexham. You will carry out routine tasks to ensure that our wastewater assets are operating correctly.
Daily tasks would involve sampling and analysing the water to ensure it is treated to the correct standards, identifying issues with equipment, and carrying out routine checks on the assets.
You would be using data from company systems to identify trends in performance and when issues arise, you will undertake fault-finding investigations with support from the wider Team. During a normal day you will collaborate and communicate with a diverse range of teams to ensure we maintain compliance with our regulatory obligations and protect the environment.
About you
We want to speak to people who can bring a good combination of technical and interpersonal skills. Communication is essential in this role therefore we seek someone who is an excellent communicator, both verbally and written. You will be a good problem-solver allowing you to respond quickly to issues, understand the problem, and identify the best solution.
We are looking for a team player who is adaptable to meet a varied workload and someone who is also comfortable working alone with minimal supervision. You will be proactive by nature and willing to make suggestions for improvement.
If you have good attention to detail, then we would like to hear from you. Monitoring the assets is done via visual checks on site, computer systems and lab analysis, so an eye for detail and ability to follow processes and procedures is required. You will be computer literate and willing to use new Apps.
Our motto is “Everyone Home Safe Everyday” therefore awareness of health and safety would be beneficial. You would be using company safety devices to ensure you have the support and controls needed.
The role involves pumps and process equipment so any prior experience or working with equipment would be advantageous, however this is not essential as training would be given.
The water industry is forever changing therefore you need to be adaptable in order to meet business need.
If you are practical, pragmatic and enjoy hands-on problem solving then this could be a great role for you. Please note you a full UK manual driving licence is essential.
Here at Northumbrian Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
About us
Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.
We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply
NWG at a glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
Our benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:
1. Generous holiday entitlement starting at 23 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
2. Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
3. Free access to local attractions.
4. A fantastic discount scheme, with savings on days out, shopping, travel and more.
5. Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
6. Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
7. Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
8. Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.
This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test.
Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.
Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked
Please note this role may require a DBS to be completed prior to employment