Job Overview
We are seeking a Medical Receptionist to join our practice. The ideal candidate will play a crucial role in ensuring the smooth operation of the reception area and delivering exceptional customer service to patients and visitors.
Duties
1. Greet patients and visitors in a professional and friendly manner
2. Schedule patient appointments accurately
3. Maintain patient records and update information as required
4. Handle telephone calls and direct inquiries to the appropriate personnel
5. Process patient payments and insurance details
6. Assist with administrative tasks such as filing, scanning, and data entry
Requirements
1. Previous experience in a patient or customer facing role is essential
2. Proficient in using office software applications
3. Excellent communication and interpersonal skills
4. Strong organisational abilities with attention to detail
5. Knowledge of medical terminology is advantageous but not mandatory
Job Types: Part-time, Permanent
Pay: £11.50 per hour
Expected hours: 16 per week
Benefits:
* Company pension
Education:
* GCSE or equivalent (preferred)
Work Location: In person
Application deadline: 07/12/2024
Expected start date: 06/01/2025
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