Salary: Up to 26k
Location: Leicester LE8
Hours: Mon – Friday 8:30am – 5pm
Purpose of the Sales Administrator role:
Our client is looking for a Sales Administrator to respond to Customer Sales enquiries and orders efficiently to ensure they meet the customer demand and expectation. This is a customer facing role which requires you to build strong Customer relationships within the Sales department.
Main duties and responsibilities of a Sales Administrator:
* Handle incoming sales admin and reception overflow calls, ensuring confident communication and ownership of queries.
* Generate machinery, hire, and miscellaneous invoices on the ADP system and submit them to customers.
* Update machinery serial and engine info in ADP and Manufacturer JDS systems, including machinery location and release details.
* Process customer orders from the Sales team or email, save them to the shared company drive.
* Order new machines or make machine specification changes as needed.
* Monitor machine status via Dealer Order Status software and update Salesforce with machine orders, demos, and leads.
* Create job cards and manage vehicle registration numbers, ensuring all systems are updated.
* Order equipment/supplies and maintain an attachment serial number register.
* Coordinate machine deliveries with transport suppliers and prepare necessary delivery documentation.
* Record machine transport movements and log in the diary system.
* Prepare and log all necessary sales documentation (F91/Lola, COC, CPA forms) and update relevant spreadsheets.
* Scan, save, and post monthly machine files.
* Assist the Sales Admin Manager and team, providing cover during absences.
Experience/knowledge requirements for a Sales Administrator:
* Proven record of working within a customer sales environment.
* Honest, reliable, trustworthy, good timekeeper.
* Ability to work on own initiative.
* Ability to communicate efficiently at all levels – verbally, in print and on the telephone.
* Be able to multitask and handle several Customer demands at any given time.
* Be able to manage time and projects effectively.
* Be motivated, focused and detail oriented.
* Be professional, cheerful, co-operative and flexible at all times.
* Have knowledge and experience in using Microsoft Office Software, ADP Computer System.
* Have efficient networking skills.
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