Job Title: Aftersales Manager
Location: Gloucester
Salary: A basic salary of £55,000 with on-target earnings of £75,000
Company Overview:
A leading automotive dealership in Gloucester is recognized for exceptional customer service and a commitment to staff development. State-of-the-art facilities and a focus on career growth provide a dynamic and supportive environment for the team.
Job Description:
Seeking a driven Aftersales Manager to oversee aftersales operations. This role is pivotal in ensuring customer satisfaction and loyalty through the management of services and repairs. Passion for the automotive industry and a track record of successful team management are essential.
Experience Required:
* Proven experience in an aftersales environment within the automotive industry.
* Strong leadership skills with the ability to motivate and manage a team.
* Excellent customer service and communication skills.
* A thorough understanding of vehicle mechanics and warranty systems.
Key Responsibilities:
* Manage the aftersales team to achieve business targets.
* Ensure high standards of work and customer service.
* Develop and maintain relationships with customers and suppliers.
* Monitor and report on aftersales performance metrics.
Benefits of Joining the Team:
* A competitive basic salary with the potential to earn £75,000 OTE.
* Opportunities for professional development and training.
* U...