Purpose: To provide an efficient and effective administrative function to the business.
Hours of Work: 40 Hours, 06.00-14.00 or 14.00-22.00 rotating with occasional weekend cover as needed.
Salary: £11.77
Main Duties & Responsibilities:
The main responsibilities of the role are detailed as follows, please note that this list is not exhaustive:
* Deal with incoming vehicles & despatching lorries
* Daily contact with customers/ haulers & drivers
* Main point of contact for incoming phone calls
* Fully utilise systems available i.e. Customers SAP systems, effectively use the integrated management system (Vision) to plan and execute the day to day operation
* Customer service management. Liaise with internal and external customers to deliver highest levels of customer service on an ongoing basis
* Stock management with regards to customer and IPS stock accuracy inbound and outbound systems
* Customer Ways of Working and systems of work are adhered to and completed in a good time frame
* Ensure all health and safety instructions are carried out while carrying out your duties
* Ensure all stock on site is correct and accounted for on IPS and customer systems
Job Specific Skills
* Able to communicate at various levels across the business and externally to customers and hauliers is an essential part of the role
* Understanding of internal warehouse systems and customer systems and processes, with the ability to work within these parameters
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