Job Title: Legal Collector
Location: Sheffield S3
Salary: £22,308 + monthly bonus of up to £500 (as well as the opportunity to progress career path and gain further qualifications)
Full-time, permanent role, 37.5 hrs a week 3 days in office, 2 from home
As part of their growth plans, our client is looking to strengthen their team based in offices just north of Sheffield City Centre.
Responsibilities:
* Negotiate commitments to resolve overdue accounts
* Monitor arrangements and commitments to ensure timely resolution
* Manage a case management diary system to take appropriate follow up action
* Review pre-legal debts to ensure suitability and readiness for legal proceedings
* Initiate county court legal actions for debt recovery and progress to judgment and enforcement through our in-house case management system
* Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times
* Review and rectify cases that have failed the automated legal process
* Make and receive collection telephone calls whilst maintaining a professional telephone manner
* Good team worker, but also be comfortable working alone
* An ability to work accurately and to a high quality
* Be a person of integrity and good conduct as required by the SRA
* Have a strong and reliable work ethic
Requirements/qualifications:
* Good IT skills - able to adapt and use new systems
* Problem solving skills - able to look for solutions and agree these with customers
* Confidence in making and receiving telephone calls
* A willingness to learn
* Clear communication capabilities - both written and verbal
* The ability to work to targets - earning more based on success
* Confidence to deal with a variety of people in different situations
Benefits:
* Full Training and Career Development
* Fruit and Daily Refreshment Offering
* Company Pension Scheme
* On Site Parking
* Life Assurance Plan
* Hybrid Role
The successful applicant would be required to undertake a DBS and CCJ check and other background checks before an offer of employment is made.
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