Receptionist (Passionate about Animal Wellbeing)
Location: St. Albans
Salary: Up to £30,000
Are you someone with a heart for animal wellbeing and a passion for exceptional customer service? We're looking for a Receptionist to join a forward-thinking and innovative clinic that's redefining pet care. This role could be ideal if you've worked in a veterinary setting, hospitality, or even in a dental clinic environment, where attention to detail and compassion are paramount.
About the Role
As a Receptionist, you'll be the welcoming face of the clinic, ensuring that both clients and their pets receive an outstanding experience from the moment they enter. You'll balance front-of-house duties with essential administrative responsibilities that contribute to the seamless running of our practice. You will also assist with managing member traffic, coordinating appointments and maintaining a clean and welcoming reception area.
Key Responsibilities
1. Front Desk Management: Create a welcoming environment for all visitors. Assist clients with orders, answer questions, and ensure that all reception area processes run smoothly.
2. Client Relationships: Build rapport with clients and their pets, maintaining a warm and compassionate approach.
3. Business Support: