Job Description
Job Title: Energy Expert (Part Time)
Location: Leicester
Salary: £25,272 (Pro-Rata) £12,636 based on 20 hours per week
Hours: Monday – Saturday, Shift rotation basis
We are looking for people to join us in our Leicester Retail Hub, where you will interact with customers through face to face, telephony, and live chat.
Don’t worry if you don’t have previous experience in the energy industry, as all of this is covered in either our 4-week full time induction at our head office in Chandlers Ford (all expenses paid) or a virtual 6-month training programme that can be completed within your part time hours. This ensures you have all the knowledge and tools to support our customers.
Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
What does this role involve?
Our Energy Hubs are located on the high streets, to service customers in the community.
Be the Solution: Using our in-house CRM system, your can-do attitude will shine as you tackle customer inquiries head-on, whether it’s about bills, complaints, technical meter stuff, or bo...