Job summary
We are currently recruiting a Part time receptionist to join our friendly team.
working 30 hours per week covering the following hours :
Mondays 8-12
Tuesdays 1-5
Wednesdays 8-
Thursdays
Fridays 1- 5
You must be flexible and willing to share the cover of sickness and annual leave
Main duties of the job
Working alongside our friendly supportive team of receptionists the skills and qualities we are looking for are:
1. Professional and polite telephone manner
2. Excellent customer service and care navigator skills.
3. Knowledge of Emis web clinical ( essential).
4. EPS Electronic Prescriptions.
5. Knowledge of Patch's ( desirable but not essential).
6. Knowledge of Footfall.( desirable but not essential).
7. Docman
8. Ability to work as part of team .
9. Administrative work
About us
We are a friendly practice consisting of 5 GP Partners, 3 Practice Nurses, 1 HCA 1 GPA, inhouse mental health practitioners and physiotherapists.
We have a Reception team and an Admin team.
Experience of working within a GP practice is essential
Immediate start but happy to wait for the right candidate
Job description
Job responsibilities
The job role will involve Reception duties using Emis Web and covering the main reception desk, answering telephone queries and signposting patients to correct clinician or service.
Issuing prescription requests via EPS .
Docman
Patchs
Footfall
Other admin duties will involve scanning documents when required.
Person Specification
Experience
Desirable
10. Experience of working within a GP Practice is desirable but not essential as training will be given to successful candidate.