Contact Centre Advisor
Temporary 3 month contract
7 hours per day
Based in Pitsea
£13.22per hour
Dealing with calls from tenants, processing rental payments, housing queries, booking repairs
Required experiences:
Experience of working in a similar environment E.G working within an office that supports commercially focused services
Self-Motivated, flexible, and Resourceful
Able to work to tight deadlines
Able to work as part of a team and on own initiative
To prioritise heavy workloads
To commit to operative in a customer focused environment
Be a good team player
Intermediate to advanced level with IT skills especially MS Word and Excel
Experience of working in an administration/secretarial role
Good standard of written English
Self-discipline, with demonstrably good time management skills and the ability to manage several priorities
Ability to multi-task, and work efficiently and accurately under pressure
Professional and pleasant manner in dealing with internal and external customers
Excellent telephone skills
You will be expected to carry out the below duties