The Receptionist at Lockheed Martin UK, London serves as the first point of contact for all visitors and customers, setting a professional tone and creating a positive first impression of the company. This role requires handling various enquiries from customers and employees while maintaining a high standard of professionalism and security. As the primary point of coordination for external offices, the Receptionist ensures a seamless operation, managing visitor access, appointments, and meeting preparation. Excellent communication skills, attention to detail, and the ability to work independently in a fast-paced environment are essential. For this position we wont be interviewing any suitable candidates until January 2025, and pending security checks you wont be starting until February/ March of 2025. Key Responsibilities: Provide a warm, professional, and welcoming service to both internal and external customers and guests, ensuring a high standard of customer service. Oversee the switchboard operation, including voicemail and contact information management. Administer and maintain the office security badge system, ensuring badges are issued and collected as required. Verify visitor IDs and documents for security clearance, ensuring compliance with safety procedures. Manage the incoming and outgoing mail, including distributing internal mail and coordinating courier services. Handle office deliveries, ensuring proper distribution within the building. Arrange taxis for employees and visitors as needed. Maintain the reception area, conference rooms, and pantry kitchen, ensuring all spaces remain neat and presentable at all times. Schedule meetings and appointments using Microsoft Outlook, proactively preparing for each meeting. Order catering (breakfasts, lunches) for meetings and events as required. Prepare meeting rooms in advance for the following day’s appointments. Perform monthly security badge checks and ensure badges are collected on a daily basis. Required Skills, Qualifications, and Experience: Confident and assertive communication with individuals at all levels, including staff, visitors, and VIPs. Ability to create a welcoming and professional atmosphere at all times. Proficient in Microsoft Office applications and database management. Strong administrative, organisational, and time management skills. Excellent communication abilities, both verbal and written. Familiarity with health and safety protocols in the workplace. A team player, able to collaborate and seek support from internal departments when necessary. Capable of managing multiple tasks simultaneously while maintaining composure under pressure. Proactive in anticipating needs and staying ahead of demands. Comfortable working independently, managing a busy reception area. Flexible and adaptable to changing priorities and situations.