Tudor Employment Agency are currently recruiting for Sales Office Manager to join our prestigious client based in Aldridge.
Our client is an established leading supplier of architectural ironmongery to the construction industry, providing top-quality products and exceptional service. Their commitment to innovation and excellence has earnt them a stellar reputation, and have a unique opportunity for a Sales Office Manager to join the team and help them continue to grow and succeed.
Duties will include:
* Sales Support: Assist the sales team with order processing, preparing quotations, and managing customer accounts and ensure all sales documentation is accurate and up to data
* Customer Service: Act as the first point of contact for clients, providing knowledgeable advice on architectural ironmongery products, resolving queries, and ensuring a positive customer experience
* Administrative Duties: Maintain organised sales records, manage CRM systems, and manage daily office tasks such as filing, correspondence, and scheduling
* Product Expertise: Utilise your in-depth knowledge of architectural ironmongery to support the sales team, recommend products, and assist customers with technical inquiries
* Coordination: Collaborate closely with suppliers to track orders, manage stock levels, and ensure timely delivery of products. Coordinate with logistics to handle any delivery issues and ensure projects are seamlessly managed from start to finish
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