Service Advisor Required in Canterbury
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Company Type: Main Dealer
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Salary Details: £28-31k Basic Salary + Bonus (£37k+ OTE)
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Working Hours: Monday to Friday 8am - 6pm
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No Weekends!
Job Benefits:
Full manufacturer training programme, compeitive basic salary, lucrative bonus package, established motor group with sites across the area which offer fantastic career progression opportunities.
Job Summary:
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Act as the first point of contact for customers requiring vehicle servicing or repairs
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Provide a warm and professional welcome to all visitors and assist with their service-related inquiries
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Effectively schedule service appointments and manage the service team's workload
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Communicate service updates and recommendations clearly to customers
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Ensure accurate and timely completion of all service-related documentation and invoicing
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Assist in resolving customer concerns and complaints with empathy and professionalism
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Collaborate with the service team to maintain a clean and organized service department
Essential:
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Prior experience as a Service Advisor within a car dealership or automotive environment
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Strong communication and interpersonal skills with a customer-focused approach
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Excellent organizational abilities and the capability to multitask effectively
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