Housing Support Worker
Ongoing temporary
County Durham
Sellick partnership are currently assisting in the recruitment of a Housing Support worker to join a reputable social housing organisation based in County Durham.
The Housing support worker will be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. This involves working closely with the allocations and letting team to onboard new tenants, working with customers to set up payment plans if they fall into arrears, managing anti-social behaviour and resolving customer complaints effectively.
Duties of Housing Support worker:
* Neighbourhood and tenancy management
* Anti-social behaviour
* Allocations and lettings
* Empty property management, customer viewings and welcome visits
* Income management
* Customer involvement, empowerment, and inclusion
* Tenant liaison and support
Requirements of the Housing support worker:
* Experience in a similar housing officer/housing partner position previously
* Previous customer service experience, managing complex cases and working with vulnerable people ideally in a housing context
* Full UK drivers license (Essential)
If you want to hear more about the Housing Support worker role, please contact Nyari Breslin at S...