Are you an enthusiastic and customer-focused individual who knows how to create and maximise sales opportunities? Do you thrive in a busy office environment and enjoy providing excellent customer service? Our client is seeking a talented and driven Inbound Sales / Account Manager to join their dynamic team in Irlam.
Location: Irlam
Salary: £24,000 - £26,000 per annum+ - flexible depending on candidate experience
Full Time, Permanent role - with hybridworking (2 days from home) upon completion of successful probation period.
Responsibilities:
1. Provide exceptional service to customers, exceeding organisational standards
2. Utilise a consultative sales approach to recommend products that best suit customer's needs
3. Identify up-selling opportunities and promote associated products and services
4. Deliver product information and official quotes through phone and email interactions
5. Follow up on quotes by proactively contacting customers via phone and email
6. Address customer and supplier inquiries in a professional and courteous manner
7. Build and maintain outstanding relationships with customers, understanding their needs and solving any problems that may arise
8. Accurately record all customer communications and opportunities in our CRM system
9. Gather and store customer p...