An Air and Seafreight Operator is required in Lichfield, for a role focused on the efficient management and execution of import and export activities. The successful candidate will be an integral part of the logistics team, ensuring smooth operations within the air and sea freight department.
Client Details
Our client, based in Lichfield, is a well-established entity in the transport and distribution industry. The company is a leader in its field and they are committed to providing top-notch services while maintaining a strong emphasis on sustainability.
Description
The role of Air and Seafreight Operator will involve:
Managing air and seafreight shipments in alignment with operational procedures.
Coordinating Worldwide shipments (import and export) from start to finish.
Going the 'extra mile' to meet strict deadlines.
Providing exceptional customer service to clients.
Creating and managing strong relationships with current and new customers.
Liaising with the internal customs team.
Providing quotes and prices to customers and the subsequent invoicing.
Using the in-house TMS system.
Some occasional out-of-hours duties.
Resolving any issues or discrepancies in a timely and effective manner.Profile
A successful Air and Seafreight Operator should have:
A strong understanding of air and seafreight import/export operations.
Excellent organisational and problem-solving skills.
Exceptional customer service skills.
A 'can-do' attitude ...