About the Role
As an Automotive Operations Manager at Halfords, you will play a vital role in leading a team to success and providing an exceptional customer experience.
This is an exciting opportunity to join our dynamic team and be part of our growth strategy in the UK's largest automotive service, maintenance, and repair business.
Key Responsibilities
* Lead a high-performing team to deliver excellent customer satisfaction and drive business performance.
* Develop and implement strategies to improve operational efficiency, reduce costs, and increase sales.
* Maintain compliance with health and safety standards and ensure a safe working environment.
* Collaborate with other departments to achieve business objectives and provide an excellent customer journey.
Requirements
* Fantastic leadership and team management skills within the automotive industry.
* Experience delivering high customer satisfaction and displaying effective management.
* Engaging and motivational coaching-based approach to team development.
* Experienced with meeting compliance standards across Health and Safety.
* Excellent communication skills, verbally and written.
* IT Proficient, with the willingness to learn in-house systems.
About Us
Halfords is the UK's leading retailer of motoring and cycling products and services. We are committed to creating an inclusive workplace for our colleagues and welcome applications from all backgrounds.
We offer a range of benefits, including competitive salary, generous annual leave, and opportunities for career progression.
Benefits
* £37,492 per annum
* Average uncapped bonus of £10,800 per year (with potential to earn more)
* 5.6 weeks' annual leave
* Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores