Job Description
Business Support Administrator
Bedfordshire (with some travel to other sites)
We are excited to partner with Bedfordshire Police in their search for a dedicated Business Support Administrator. This is a fantastic opportunity to join a dynamic team within a respected law enforcement organisation, contributing to the smooth running of essential operations. If you’re an organised, proactive individual with a keen eye for detail, this role offers a chance to make a meaningful impact within the community while advancing your administrative career.
Main Purpose of the Role:
* To provide an effective and efficient administrative service for Bedfordshire Police. The role will include business support administration to the Local Policing / Crime & PPU / Intel / SSID department.
* To contribute to achieving the vision, purpose and values of Bedfordshire Police.
Key Responsibilities:
* To provide a range of administrative support duties for the Local Policing / Crime & PPU / Intel / SSID (to be amended upon recruiting) department to include:
* Produce emails, letters and other correspondence using MS Windows software and Bedfordshire Police ICT
* Booking meetings; including sending agendas, background papers.
* Liaising with the appropriate people to ensure appropriate pre-meeting notes or briefings are obtained for meetings where required.
* Attending meetings and preparing and maintaining decision and action logs. Ensure that meeting documents are circulated promptly in accordance with agreed Service Level Agreements.
* Maintaining a comprehensive electronic filing / storage system for departmental correspondence and key documents. Make effective use of SharePoint and OneNote.
* Provide diary management, including booking meetings, booking rooms on Police estates.
* Provide transactional itinerary planning to ensure appropriate travel where required.
* Providing cover for team colleagues as required.
* Controlling and handling documents in accordance with protective marking requirements.
* Provide support for completion of individual and departmental records (For example, time sheets, expenses, stakeholder lists and hospitality paperwork).
* Facilitate the resolution of ICT technical problems, where possible.
Entry Requirements:
* Must have a good standard of verbal and written communication skills for correspondence and reports and be able to speak to people face to face and over the telephone clearly and concisely.
* Strong administrative experience.
* Ability to organise meetings.
* Ability to work under pressure and to manage deadlines.
* Ability to prioritise workloads with relevance to importance and timescales.
* Strong IT skills with a working knowledge of Microsoft Office to include MS Teams, Word, Diary
* and Email management in Outlook, Excel, Power Point, Mail Merge, SharePoint and One Note.
* Able to work on own initiative and unsupervised, as well as being able to work in a team environment.
* Experience of dealing with people at all levels.
* Able to undertake administrative work accurately and in a methodical way.
* Experience of working within a customer focused environment.