Senior Automatic Ticket Gate (ATG) Operator
Please note that we are unable to accept your application if you do not meet the following criteria:
* 35 hours per week (shift-based, including early starts, late finishes, weekends, and bank holidays) on a week-on-week basis.
* You must be able to arrange your own transport for early/late shifts. Earliest shift starts at 0500am, and latest shift finishes by 2300pm.
* Full training and uniform provided.
* This is a safety-critical role; you will be required to be physically able and attend a medical if you are successful.
About the Role:
As a Senior ATG Operator, you'll be the friendly face of Greater Anglia, delivering exceptional customer service while helping passengers travel smoothly and safely. Your key responsibilities will include:
* Assisting customers at the gateline and ensuring the safe, tidy, and efficient operation of the gates.
* Being responsible for the remote monitoring of the gates at Chelmsford in the bus exit conservatory while standing by the main gates.
* Helping to prevent ticketless travel and fraudulent activity.
* Reporting any faults and issues promptly.
We're Looking For Candidates Who:
* Have a friendly, approachable demeanor with the ability to communicate effectively.
* Are calm under pressure, able to think on their feet, and handle various situations.
* Possess a
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