IT Helpdesk Analyst
Location:Edenbridge, Kent (Hybrid working available after a successful 6-month probation period)
Salary:£24,000 - £28,000 per annum, depending on experience
Job Type:Full Time, Permanent
Hours:Monday Friday (37.5 hours per week)
Work Model:Hybrid Working Model (3 days from home after successful probation)
Are you ready to kickstart your career in IT?
Do you enjoy problem-solving, helping others, and learning new technologies? Our client is looking for an enthusiastic and proactive IT Helpdesk Analyst to join their dynamic IT Services team in Edenbridge, Kent. If you're eager to learn and grow within the IT field, this is the perfect opportunity for you!
What You'll Be Doing:
As an IT Helpdesk Analyst, you'll be providing first-line technical support to our clients customers via phone and remote assistance,. You'll troubleshoot and resolve technical issues, log and manage tickets in the CRM system, and help main...