Exciting Opportunity 🌟
Internal Account Manager 💼
Are you ready to take a significant step in your career? Are you passionate about providing exceptional customer service? Our client, a reputable organisation in the construction industry, is seeking a talented Internal Account Manager to join their dynamic team! 💪
Responsibilities:
✨ Complete new enquiries efficiently, ensuring a smooth transaction process
✨ Achieve 3 Quality Calls (MSI QC) per day, maintaining exceptional client communication
✨ Follow up on all new sites and assign to the appropriate team members for further action
✨ Prioritise and promptly follow up on all quotations within specified time frames
✨ Consistently meet daily and weekly KPI targets
✨ Collaborate closely with your Key Account Manager to achieve shared goals
✨ Utilise Salesforce to effectively manage tasks and record interactions
✨ Maximise opportunities from existing customers using Phocas, including GAP Analysis and Customer Variance Report
✨ Focus on core markets, such as Infrastructure, RC Frame & Façade, to drive growth and success
✨ Expand your client base by attracting new business and nurturing existing client relationships
Requirements:
🌟 Previous experience in a similar role
🌟 Strong communication and interpersonal skills to establish and maintain effective client relationshi...