Potters Resorts is the UK's only fully inclusive resort, offering a unique holiday experience where everything is included at one price. With a rich heritage of excellence, we provide our guests with comfortable accommodations, exceptional dining, west ends style entertainment, and a wide range of activities. Our commitment to quality and outstanding service has recently earned us the title of the number one resort in the UK by the readers of Which? magazine for the second consecutive year. At Potters Resorts, we believe in creating unforgettable memories, ensuring that every guest enjoys a truly seamless and stress-free getaway.
Job Description
Key Responsibilities:
1. Ensuring that guests towels meet the highest standards - checking for cleanliness, appearance, and damage
2. Responsible for receiving, counting and sorting used and new laundry
3. Working within time limits to ensure that clean towels and additional items are cleaned, dried and folded ready for use
4. Reporting any concerns or faults with equipment to the Laundry Supervisor
5. Ensuring that the laundry is kept clean and presentable at all times
6. Supporting other departments with requests for clean tea towels, uniform and table cloths as needed
7. Using irons and ironing machines
8. Placing orders with suppliers as required
9. Excellent customer service skills for when speaking with our guests
Hours: Working 40 hours per week to include weekends and bank holidays
Qualifications
You will take personal pride in:
1. Having a keen eye and strong attention to detail
2. Having excellent organisational skills
3. Being self-motivated with a positive outlook and a passion to do your best
4. Promoting teamwork by establishing strong working relationships with those around you, by treating your colleagues with respect
Additional Information
Are You Ready to Shine in Hospitality?
At Potters Resorts Five Lakes, we're not just looking for employees – we're seeking stars who will help us maintain our status as the UK's Number One Fully Inclusive resort. If you're passionate about creating exceptional guest experiences and take pride in your work, we want you on our team!
Why Choose Potters Resorts Five Lakes?
1. Be part of an award-winning, newly expanded resort
2. Excellent career growth and personal development opportunities
3. Free access to our state-of-the-art gym and leisure facilities
4. Competitive pay rates based on age and experience
5. Continuous training through our Potters Academy
6. Regular team recognition, awards, and treat days
7. A genuinely enjoyable place to work
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
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