Job summary
An outstanding opportunity has arisen for a highly motivated person to join our friendly and busy team providing informatics administration support and training of the Welsh Community Care Information System (WCCIS) across Aneurin Bevan University Health Board (ABUHB). The system is integrated with Social Care.
As a Product Specialist you will be required to take a flexible and innovative approach combined with excellent interpersonal, communication and organisational skills to ensure that the application performs to the requirements of its users and clinicians. Supporting the WCCIS system manager in the development, configuration, training and day to day support of WCCIS, you will have an experienced background with good exposure to informatics training.
You must be able to understand, communicate and train both system and clinical work processes. We are looking for someone who is enthusiastic, can use their own initiative, customer focused with a desire to support colleagues and resolve issues.
The ability to speak Welsh is desirable for this post, Welsh ans/or English speakers are equally welcome to apply.
Main duties of the job
As a Product Specialist you will be required to take a flexible and innovative approach combined with excellent interpersonal, communication and organisational skills to ensure that the application performs to the requirements of its users and clinicians. Supporting the WCCIS system manager in the development, configuration, training and day to day support of WCCIS, you will have an experienced background with good exposure to informatics training.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
English
Essential
1. oEducated to Degree level or equivalent higher qualification experience
2. oExperience training and communicating with a range of individuals and teams within a public sector environment
3. oDemonstrable experience of testing and validating information systems
Desirable
4. oTeaching qualification
5. oKnowledge and understanding of NHS / Social Care software applications
6. oExtensive use of Microsoft Office knowledge
English
Essential
7. oUnderstanding of NHS Clinical / Administrative Information and ICT requirements
8. oExperience of working in a Public Sector environment
Desirable
9. oExtensive use of Microsoft Office knowledge
10. oIT qualification ECDL