We are currently working with One Utility Bill to find a Customer Support Team Leader to join the team in Byker, with a salary of £27,950 - £32,250.
The Customer Support team is at the core of One Utility Bill. As a Customer Support Team Leader, your determination, dedication and personal approach will give the team and customer’s confidence that you will get right to the root of their problem.
You will report to the manager of the Customer Support team, who will help you develop your leadership and management skills. Phone lines are open between 8am and 6pm Monday to Saturday (rotating Saturday shifts roughly 1 in 3).
The team scored them a whopping 8.5 out of 10 for "I recommend One Utility Bill as a place to work" in the last employee engagement survey.
What’s in it for you:
* Salary increase each year to say thanks!
* 25 days holiday each year, plus the usual bank holidays. Too many? Too few? You can buy or sell up to 5 per year.
* Access to a shiny employee discounts platform, Magpie.
* Up to £1,500 for direct business benefit learning of your choice.
* A paid volunteering day with the company's chosen charities or a charity close to your heart.
* Access to Simply Health for 24/7 access to private GP and counselling services and many more health benefits.
1. Saving you money on your commute to work with our nifty corporate t...