Benefits/Perks
* 3- and 4-day work weeks
* Some weekends and holidays required
* Full-time benefits including matching 401(k)
* Flexible Scheduling
* Incentive Plans
* Growth Opportunities
Job Summary
Serve as the first point of contact for the medical front office. Greet and register patients, collect payments, discharge patients, and maintain records.
Responsibilities
* Greet patients with great customer service
* Answer phone calls and patient questions in a friendly and helpful tone
* Provide patients with initial paperwork and obtain copies of insurance and identification cards.
* Register patients, update patient records, and verify insurance accurately and timely
* Follow company procedures related to workers’ compensation and occupational medicine patients
* Determine, collect, and process patient payments and address collection and billing issues
* Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
* Assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
Qualifications
* High School Diploma or GED required
* Previous medical office experience preferred
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