Ward Clerical Officer - NaNOC/Ashill Ward
An exciting opportunity has arisen for a motivated and enthusiastic individual to join our Orthopaedic team of nurses, medical staff, and allied health professionals working within our new dedicated Elective Orthopaedic Centre.
Main Duties of the Job
Working alongside all members of the clinical team within the multidisciplinary framework, the Ward Clerical Officer is an essential part of the team. This includes helping to streamline the work of the ward and supporting all members of the ward team to provide a quality service.
The key responsibilities of this post will include managing the ward reception desk and the main reception desk as required, dealing with telephone enquiries from visitors and other departments, greeting all visitors to the ward, and providing support to the clinical team.
Working patterns to cover the needs of the service will be discussed at interview; this will include working between 07:00-19:30 on the front reception and 07:00-18:00 on the ward reception, which will be rotated.
About Us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people living in Norfolk and surrounding areas. We are a teaching and research hospital at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from around the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
* Fast Track Staff Physiotherapy Service
* Multi Faith prayer room
* Discounted gym memberships
* Excellent pension scheme and annual leave entitlement
* Wagestream - access up to 40% of your pay as you earn it
* Free Park & Ride service direct to NNUH site
* Free 24-hours confidential counselling support
* On-site Nursery
* On-site cafes offering staff discounts
* Flexible staff bank
* Salary Sacrifice schemes including lease cars, Cycle to Work scheme, and home electronics
Job Responsibilities
1. To provide clerical support and assist the Ward Manager or Deputy Manager on the admission/transfer and discharge of patients.
2. To greet, welcome, and help direct patients, relatives, staff, and the general public.
3. To keep records up to date by using PAS, i.e., patients admitted, transferred, discharged from the Ward.
4. Liaise with nursing staff over the discharge of patients, including where appropriate the collection of property from the General Office, dispatching notes, and arranging transport to peripheral areas.
5. To prepare clinical coding form for patient episode and ensure it is completed by medical staff.
Please note that this advertised position, which is part of occupation code 4131, does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person Specification
Qualifications
* Good general standard of literacy and numeracy
Experience
* Previous clerical work including data input
Skills
* To undertake PAS Training
* Flexible - able to multi-task and prioritize
* Demonstrates understanding and commitment to Equality, Diversity, and Inclusion
* Effective role model, demonstrating NNUH's PRIDE values of People-focused, Respect, Integrity, Dedication, and Excellence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr