Position: Maintenance Co-ordinator
Alternative Titles: Service Desk Co-ordinator / Service Desk Administrator
Department: Maintenance
Reports to: Operations Manager / Site Administration Manager / Deputy Operations Manager
Line Management: None
Role Level: Level 5 in Roles and Responsibilities Matrix
Location: Site-based, as required
Position Purpose and Main Functions:
The Maintenance Co-ordinator will oversee the day-to-day planning, scheduling, and allocation of direct and indirect labor for effective and efficient completion of maintenance tasks. This includes planned, reactive, and additional works, ensuring seamless work order progression from initiation to invoicing, and maintaining operational and financial data in relevant systems. The role also supports contract management through the production of reports and documentation.
Responsibilities:
Strategic Alignment
* Understand and align with company strategic plans and departmental objectives.
* Participate in periodic reviews, delivering tasks in support of personal and departmental goals.
Operations and Financial Oversight
* Input operational data and track financial performance within CAFM and CRM platforms.
* Assist in budget tracking and contribute to plans for addressing risks and identifying opportunities.
Compliance and Audits
* Report on targets using approved methods and follow company policies and procedures.
* Comply with legal requirements and contribu...