About the roleWe’re looking for a friendly, helpful person to join the team in our Tamworth branch. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different.This is a part time opportunity working 8.45am - 12.30pm every Saturday.It will suit someone who’s at ease with people, and able to support them in a caring, friendly and efficient manner. It involves finding solutions for customers, keeping up to date with our services and policies and staying on top of admin. Dealing with cash transactions carefully and accurately are among its key responsibilities as well as taking calls and other duties for our greater Customer Service area.There also lots of opportunities for overtime as many of our Saturday Customer Service Assistants support us during our busier periods when they're able to.About youYou’ll be a people person! Having a positive, personable attitude and excellent communication skills will be important. You'll have the confidence to engage with lots of people, have a strong customer/people focus and the ability to be accurate.It's important that you can engage with a diverse range of people, find out how to help them best and give them a great experience with us.About usAs a mutual, we’ve always worked together to improve the lives of others. Now the second largest Building Society in the UK, over 3,000 of us share that goal, in our branches and Head Office. Our...