Job title: Desktop Engineer
Contract length: 3-months
Day rate: £240 inside ir35 through umbrella
Location: Edinburgh
*Must be holding SC Clearance*
Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties.
The site benefits from:
Easy access to travel links
Free on-site parking
Employee rates at the on-site restaurant
Site hours are: 07:00 16:30 Mon-Thurs and 07:00 13:30 Fri hours to be agreed.
Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals.
Primary role requirements:
Responsible for maintaining and promoting highest level of service to the client
Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient
Responsible for Incident ticket handling, escalation and problem diagnosis
Desktop / Laptop / VDI build, configuration and deployment to end users
Assist with software installation / deployment
Assist with Smarthphone deployments
Secondary role requirements:
Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets
Hardware installation / upgrade / break fi...