We are currently looking for Full Time Assistant Bar Manager with management experience within the hospitality sector.
The key role of the Assistant Bar Manager is to support the Food and Beverage Operations Manager by taking ownership of our main bar; The State Room Lounge. Your aim should be creating and ensuring a consistent beverage experience for our guests, exceeding expectations, and maintaining the highest service standards.
The State Room Lounge is the hub of the hotel where our guests gather to relax and unwind. The bar has a strong focus on cocktails, alongside high-quality spirits, and wines.
Your Key Responsibilities:
You will be responsible for the welcome and personal care of the guests, ensuring a consistent luxury and personalised guest experience
You will lead, inspire, and motivate the bar team to make sure they exceed in their roles, through induction, training, management, empowerment, and development
You are responsible for all the bar activities within the hotels restaurant, Charlies, under the guidance of the F&B Ops Manager, including service, staff guidance and cost control
You will identify opportunities to enhance quality standards regarding beverage, set up, presentation and atmosphere.
You will assist the F&B Ops Manager in the recruitment and onboarding process for the team
You will oversee and assist the F&B Ops Manager in the daily operations of the State Room Lounge.
You will manage guest recovery situations promptly and effectively
You will oversee with the scheduling, time keeping and attendance for the department
You will oversee cash handling and cash up procedures, ensuring that any queries are rectified with accounts in a timely manner
You will ensure the careful handling of complaints and accidents, ensure first aid training is up to date
Support with training and implementation of HACCP, COSHH and fire procedures
Your Knowledge & Capabilities:
You have a passion for delivering exceptional guest service
You have excellent communication skills, both verbal and written, with the ability to communicate effectively with people at all levels
You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships
You have proven organisational and leadership qualities
You are resilient and flexible to adapt your work schedule to the demands of the business
You are confident in handling guest complaints
You have proven experience with colleague management
You use your initiative and take a practical approach to problem solving
You are confident with completing administrative tasks and are proficient in Microsoft Office
Proven Experience/Qualifications:
Proven experience 2+years of management within a quality bar, preferably within a luxury hotel environment .
A strong spirit and mixology knowledge.
Previous high-volume experience is essential with knowledge of how to turn tables and manage large groups of reservations in a short period of time to maximise total covers in a day, while taking the most revenue possible without losing the focus on service standards.
Whats in it for you?
30 days paid holiday after 1 year of service
50% discount on food & beverage
30% discount in our Pro Shop
Free meals whilst on shift
Free golf membership
Free on-site parking
Generous 'recommend a friend' scheme
Gym membership discount
Quarterly recognition programme
Hotel stay discounts at our sister properties including Ibiza, Sardinia and New York
Access to exclusive perks, offers, and discounts on our colleague platform
LifeWorks employee assistance program
Access to wellbeing articles, podcasts, tools and resources
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