General Manager – “Large leisure Venue”
Location – Hertfordshire
Salary: £55,000 + Bonus
To ensure that the venue, services & Areas meet the requirements of the company operating standards and customers. Accountability for maintaining membership levels of capacity whilst driving associated secondary spends, particularly casual food & beverage. You will be responsible for All resources are deployed in an efficient, cost effective and safe manner within your area. Work alongside other area support managers to drive success and profits.
* Responsible for the running entire venue operations and all associated areas within the leisure venue, hospitality, kitchen, stores, back of house, bars/events, and the vending when applicable.
* Maintain a high level of communication with the members driving membership and retention.
* Have a good understanding of our online CRMs, ensuring your teams are trained.
* Ensure all ordering & storage, production and service of all food and beverages, vending, light equipment, disposable and cleaning materials, meet the company standard.
* Ensure all marketing and promotions are being displayed in line with the company request and marketing planner.
1. Maintain an active role with the Head of Sales and the marketing team in order S&M priorities are focused.
2. Take an active role in managing Infusionsoft as a performance tool.
3. Review Net Promoter Score comments o...