Senior Infrastructure Engineer £55k 5% Hitchin (or Abingdon) - 3 days in office, 2 days WFH My Product Path is searching for a Senior Infrastructure Engineer on behalf of a FTSE100 global group, made up of nearly 50 life-saving technology companies, with a worldwide customer base across various industries. The Senior Infrastructure Engineer will be responsible for managing and supporting on-premise infrastructure for clients, with a focus on firewalls, networking (switches and wireless technologies), virtualization platforms (ESXi and Hyper-V), and Windows Server environments. You will also handle backup and disaster recovery solutions using Veeam and will have a working knowledge of cloud technologies such as Azure or AWS. As this is a customer-facing role, strong communication skills are essential. You will also be responsible for managing a direct report and contributing to leadership and project delivery, with the potential to grow into a management role. Key responsibilities: • Manage, maintain and support on-premise infrastructure, including firewalls, switches, wireless networks, Windows Server roles (Active Directory, DNS, DHCP, NTFS), and virtualisation platforms (ESXi, Hyper-V). • Provide leadership and guidance to a junior team member, overseeing their development and performance. • Administer and support backup and disaster recovery solutions, primarily using Veeam whilst leveraging the cloud for offsite solutions. • Deliver expert-level troubleshooting and resolution of issues related to networking, server infrastructure, and virtualisation. • Work closely with each department to understand their requirements and ensure infrastructure solutions meet their business needs. • Provide support for cloud-based environments, with a basic working knowledge of Azure or AWS. • Participate in the design and implementation of infrastructure projects, ensuring they are delivered on time and within budget. • Maintain comprehensive documentation of the infrastructure, configurations, and procedures. • Ensure security best practices are implemented across on-premise environments, with a particular focus on firewalls and network segmentation. • Communicate complex technical concepts to non-technical stakeholders effectively, ensuring clients understand the impact of technology decisions. • Develop and grow your leadership and management skills as part of a business objective for career progression into management roles. Key Requirements: • 5 years of experience working in on-premise infrastructure environments. • Strong hands-on experience with firewalls (configuration, management, and troubleshooting) and networking technologies (switches, wireless networks). • Expertise in virtualisation platforms, including VMware ESXi and Microsoft Hyper-V. • Proficient in administering and supporting Windows Server environments (Active Directory, DNS, DHCP, NTFS). • Working knowledge of Veeam for backup and disaster recovery solutions. • Basic working knowledge of cloud platforms such as Azure or AWS. • Strong troubleshooting skills with the ability to resolve complex infrastructure issues. • Excellent communication skills, with experience working directly with clients. • Leadership experience, either through people management or delivering projects in a lead capacity. • A desire for career progression into management, with the opportunity to advance within the company. Desirable Skills: • Experience with hybrid cloud infrastructure (on-premise to cloud integrations). • Certifications such as CCNA, VCP, or Microsoft Certified. • Familiarity with automation and scripting to enhance operational efficiency.