Senior 2nd Line Support Technician Ellesmere Port £30k to £35k per annum
Principal IT are working with a well-known MSP based in Liverpool who provide IT services to schools around Liverpool that are looking for a Senior 2nd Line support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen.
Based in Ellesmere Port but with a range of site visits across Merseyside, you'll be the go-to IT expert for several highly prestigious education institutions, ensuring smooth-running systems and swift resolution of technical issues. You'll be handling everything from routine support to more complex second-line challenges.
Key Responsibilities:
Provide second-line IT support to schools and educational facilities.
Manage IT systems, networks, and infrastructure to ensure they operate at their peak.
Conduct on-site visits across Merseyside, offering hands-on support and guidance.
Diagnose and resolve hardware and software issues quickly and efficiently.
Work with educational staff to ensure they have the tools they need to deliver top-quality education.Requirements:
Experience in education IT support (second-line level or higher) would be desierable.
MSP experience would be desirable.
Strong knowledge of network administration, Windows environments,...