Job summary
This is an exciting opportunity to work in a brand new role within the Wyre Forest Health Partnership (WFHP). The role will give you a unique chance to work as a member of the WFHP team, whilst also building links with a range of other local services and be part of a county wide Work and Health coach network. We will particularly welcome applicants with lived experience and those with strong connections to the Wyre Forest area.
The successful candidate will be part of the Workwell programme and will work with people from a range of backgrounds to help them return to work. They will work closely with participants within the local community to assess the barriers they experience in returning to work and provide support and coaching along with health and employment advice to overcome these barriers and return to work.
This role would suit someone with previous experience of coaching and mentoring, clinical experience is not required and training will be provided for the succesful candidate.
Main duties of the job
Workwell is aprevention and early intervention service to support people to overcome healthconditions that affect their ability to start, stay and succeed in work.
The successful applicantwill will manage a caseload of people whose barriersto employment may be because of physical health, mental health and/or socialsituations.
Using the WorkWell pathway work plan, the post holder will provide one to one coaching and assist paticipants to access either in-house support orsignpost and refer to other support and well being services.
The successful applicant will support the below groups of people to access the help and support they need to return to, stay in or start work:
1. Peoplewho are in work but are finding work difficult becauseof their health condition. They may beexperiencing short episodes of sickness which they or their employer feel are getting worse.
2. Peoplewho are employed but are currently off sick and would benefit from support toreturn to work.
3. Peoplewho have recently fallen out of employment and are looking to return to theworkplace in a different role as soon as possible.
About us
Wyre Forest Health Partnership:one successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a valued and respected team.
WFHP has been operating since December 2014 as a single Partnership, operating out of 5 surgeries, 3 are purpose built. We operate at scale and are at the forefront of primary care delivery in how we organise ourselves, having management and leverage for a large number of primary care employees (c250 people & c50 GPs). We also look after c 72 000 patients. We have a very strong quality improvement ethic, and are always looking to improve.
WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles.
Job description
Job responsibilities
The purpose of the role is to support participants to Start,Stay and Succeed in work. The successful applicant will be expected to workflexibly, using their judgement, training and experience to achieve this may include the following
4. Receive and process referrals directly from Primary Carecolleagues.
5. Receive referrals from Job Centre Plus and Employers
6. Validate Participant's eligibility prior to offering support
7. Manage a caseload of participants who have common mental, physical and social health problems of long-term conditions.
8. Carry out assessments to identify barriers and develop action plans in agreement with the individual to overcome those barriers
9. Provide coaching and other light-touch holistic support on a one-to-one basis to support the delivery of the participants plan.
10. Onward referral to other services where additional support beyond the one-to-one support is required. This may include a range of health and employment related support as needed to address participants needs.
11. work with other organisations as needed to support the participants journey through the Workwell pathway.
12. Deliver group sessions for participants where appropriate.
13. Maintain detailed and accurate case notes, action plans and WorkWell participant paperwork and upload these on to the management information system.
14. To collect and record information and respond to requests for information as appropriate.
15. Provide mutual aid to other teams when other areas require support.
16. Support with training colleagues from external organisations to help raise awareness and improve their knowledge about this pilot and the WorkWell model, as well as supporting them to understand the common barriers to work.
17. To travel across a reasonable area to deliver services to participants who are unable to access the service at the normal base.
Person Specification
Qualifications
Desirable
18. Has a qualification in coaching
Experience
Essential
19. Experience of partnership working, negotiation and liaison work with other agencies to facilitate progression into work or to retain it
20. Working knowledge, understanding and experience of motivating individuals and developing their skills in line with their individual action plans
21. Experience of working on own initiative as well as being an effective team member
Desirable
22. Knowledge of the barriers faced by individuals who may be socially excluded and furthest from the labour market.
23. Experience of supporting people into work
24. Has experience of working in a health or employment coaching role, social prescriber or other similar role
25. Has experience of working in, or closely with, Primary Care