Food & Beverage Waitperson
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team.
Position Scope:
To assist in the service of a high-quality food & beverage product to customers. To assist in the development of Food & Beverage products and Services across the resort. To answer guests' requests and resolve guests' problems.
1. To project a pleasant, positive and professional image at all times.
2. To adhere to all company policies and procedures
3. To manage cultural needs and expectations of all guests.
4. To ensure a timely delivery of all guests’ orders.
5. To ensure a thorough knowledge of all products both food and beverage within your department.
6. Upselling and the identification of additional revenue opportunities.
7. Liaise and communicate effectively with all departments to ensure a seamless transfer of information takes place.
8. Any other reasonable task requested by your manager
Qualification Standards
9. Eligibility to live and work in the UK
10. Ability to communicate freely in the local language
11. Open and friendly with a desire to deliver exceptional guest experiences
12. Good attention to detail and accuracy
13. A team player, contributing positively to team performance
14. Excellent time management skills with the ability to prioritise workload
15. Ability to assess and meet the needs of the guest
16. Previous, similar experience in 4 – 5 Star environment preferred
Benefits include
17. Subsidised staff accommodation (if required).
18. Acess to a meal on duty in the staff canteen.
19. Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
20. Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
21. Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions).
22. Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
23. Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
24. Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
25. Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
26. Share of gratuities and service charge within Food and Beverage