Veterinary Receptionist - Woodlands Vets
Practice Site:
1. Woodlands (Ivybridge)
Woodlands (Ivybridge)
Are you passionate about making pets a priority? Here at CVS, so are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Woodlands Veterinary Group.
Location: This role will involve working across both our practices (Ivybridge & Plymouth)
Hours: 30+ hours; including 1 in 5 Saturdays and 2 in 5 Sundays.
Take a look at the practices here: & CVS Ode to Veterinary Professionals
About the role:
Day-to-day duties of the role will include:
2. Answering phones and booking appointments
3. Responding to queries via phone, in person and email
4. Registering new clients
5. Collect and update patient information including medical history and insurance details
6. Maintaining cleanliness and organisation of the reception area.
7. Dispensing medications
8. Taking payments
9. And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
What we're looking for in our Veterinary Receptionist:
10. Previous Receptionist experience is essential, veterinary experience is a plus!
11. Resilient with the ability to cope with potentially distressing and emotional situations
12. An excellent communicator with strong empathy
13. Excellent customer service skills and experience in dealing with members of the public
14. A positive attitude and excellent teamwork skills
15. Proficiency in Microsoft Office and other database management and operating systems
What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so