We are currently seeking a Parts Advisor in the automotive industry to join our team in providing exceptional service to our customers. The ideal candidate will be highly organised, and possess excellent communication skills.
Responsibilities of Parts Adviser:-
Duties:
* To be aware, understand and actively promote the requirements and needs of all operational roles in successfully achieving the agreed customer requirement
* Working with the Inspection team analysing the completed inspection to capture all parts required to produce a refurb quotation to ensure that the refurb estimate is right first time
* Working with Technical areas on complex parts requirements for individual job and estimate creation and ordering
* Managing stock through structured PI and full stock checks and disciplined stock control regimes
* Managing and ensuring parts and consumables stock levels are maintained based on maximum and minimum quantities and ensuring just in time process is met
* Maintaining warranty parts returns processing as per strict guidelines
* Identify and claim surcharge parts
* To reference and correctly order parts on the appropriate system
* Loading, unloading and quality checking all parts
* Receiving parts into stock and reconciling all associated paperwork
* Recording invoices
* Control defective/deficient parts through parts return procedure
* Issuing parts, checking correct vehicle job card and record...