Operations Coordinator Opportunity
About the role
Our client is looking for Operations Coordinators to join its Peterborough offices, based in Glinton, to provide efficient scheduling and planning to its engineers to ensure delivery to their customer.
This role is for someone who has a high-level attention to detail, is process-driven and proactively looks to effectively communicate with both internal and external contacts to achieve its goal of delivering to the customer through team working.
About our client
Our client is a trusted compliance safety company carrying out tests/services to make sure customers properties are safe and meet current legislation. Our client currently maintain, services and repair over 70000 housing association and local authority properties across the UK.
Key responsibilities:
1. Effectively scheduling of engineers to cover reactive and servicing jobs across a customer contract through outlined booking processes and the use of a job management system.
2. Ensure allocated jobs with engineers are completed and the scheduling process is properly closed out.
3. Escalate any scheduling issues or concerns to the Team Leader who will be able to address with the engineer, or in liaison with the Contract Manager and/or customer.
4. Support the contract with administrative tasks as required, such as billing, producing W...