Shop Supervisor
Sue Ryder Charity shop, 199 - 203 Marsh Rd, Leagrave, Luton LU3 2QQ
30 hours per week over 7 days
£11.59 per hour + rewards & Benefit Scheme
Be there when it matters.
As one of the largest charity retailers in the UK with over 400 shops, every item sold generates funding to provide 2.7 million hours of expert medical, practical, bereavement, and emotional support every year. We ensure that everyone approaching the end of life or living with grief can access the support they need.
As a member of the retail team, you will help inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse, and recycle. You will also contribute to driving up the income that generates the vital funds necessary to keep our care and support services running.
Our Luton Leagrave Superstore is conveniently located with dedicated parking, offering a fantastic range of bargains. Our fashion department is well stocked with clothes and accessories for all ages, priced at £3 or less.
Do you have retail experience with excellent customer service skills? Would you love to use your retail knowledge and experience for an important cause? If so, come assist and support our Shop Manager to run our Luton shop!
As our new Shop Supervisor, you will have retail experience with the commercial awareness to deliver sales. You’ll possess a positive attitude and good judgement. Proven team leadership skills are essential, as is the ability to engage with people and understand financial and IT administration.
Other responsibilities include:
1. Using your skills and retail experience to help drive business, push sales, and achieve targets.
2. Leading a team to deliver great customer service to our donors and customers.
3. Working with the local community to generate sufficient donated stock to drive sales.
4. Recruiting, training & retaining a volunteer team who'll look to you and the shop manager for leadership and guidance.
5. Setting high standards of merchandising and housekeeping, ensuring health and safety is a priority.
6. Managing effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock.
7. Acting as a brand ambassador for Sue Ryder, supporting in-store campaigns to promote the brand and national fundraising initiatives.
8. Managing an effective stock process through the Epos operation.
Competitive Benefits Package:
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Access to Employee support programme
- Enhanced maternity, paternity and adoption pay
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more.
Closing date: 22nd October
Interview date: TBC
We actively encourage applications from people from all backgrounds to help us provide the best possible experience for those who use our services. We are particularly interested in increasing applications from the global majority, LGBTQIA+, and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org
If you want more than just a job, we want you.
Join the team and be there when it matters.
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